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BSB30120 Certificate III in Business

Course Information
Qualification:BSB30120 Certificate III in Business
Duration52 weeks including breaks
Training PackageBSB Business Services
Vocational AreaBusiness and management
Study TypeBlended learning; 25% online and 75% face to face


This course is organised into 13 units of competency, made up of 6 core units and 7 elective units.

Unit of Competency CodesUnit of Competency NameCore/Elective
BSBCRT311Apply critical thinking skills in a team environmentCore
BSBPEF201 Support personal wellbeing in the workplaceCore
BSBSUS211 Participate in sustainable work practicesCore
BSBTWK301 Use inclusive work practicesCore
BSBWHS311Assist with maintaining workplace safetyCore
BSBXCM301 Engage in workplace communicationCore
BSBWRT311 Write simple documentsElective
BSBINS202Handle receipt and dispatch of informationElective
BSBOPS301Maintain business resourcesElective
BSBOPS303Organise schedules Elective
BSBWRT411Write complex documentsElective
BSBTWK301Use inclusive work practicesElective
BSBPEF301 Organise personal work prioritiesElective


The BSB30120 Certificate III in Business (Administration) qualification offers foundational knowledge and skills across a range of routine, administrative or operational tasks. If you’re naturally organised and want to work in a role where you support others within an office setting, this qualification can help you build the fundamental skills needed to succeed in business administration.

The BSB30120 Certificate III in Business (Administration) allows learners to understand a broad range of administrative and operational tasks within an office setting. When studying this qualification, you will learn how to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will learn how to apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.

All students entering this course must have completed Year 10 or an equivalent qualification.
Overseas students must demonstrate English language proficiency of IELTS 5.5 or equivalent.

On completion of the BSB30120 Certificate III in Business (Administration) students may choose to study our BSB40120 Certificate IV in Business or FNS40222 Certificate IV in Accounting and Bookkeeping or other relevant qualifications.

Learners undertaking this course can pursue various career pathways, including:
• Accounts clerk
• Accounts payable clerk
• General clerk
• Junior personal assistant
• Office assistant
• Receptionist
• Word processor

Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.


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