BSB20120 Certificate II in Workplace Skills

courses-icon-1@72x

CRICOS Course Code
112604G

courses-icon-3@72x

Duration:
12 weeks including breaks

courses-icon-2@72x

Study Mode:
Blended learning; 25% online and 75% face to face.

Course Description

The BSB20120 Certificate II in Workplace Skills qualification offers foundational knowledge and skills for people seeking the skills and knowledge required to carry out a range of routine procedural, clerical, administrative or operational tasks that require self-management and technology skills.

What will you learn in our BSB20120 Certificate II in Workplace Skills?

The BSB20120 Certificate II in Workplace Skills allows learners to apply a broad range of competencies using some discretion, judgment and appropriate theoretical knowledge in a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

 

This qualification applies to all persons who may be required to provide customer service and/or business administrative activities, in a range of situations, including community and workplace settings.

WIN College offers the following units of study in its BSB20120 Certificate II in Workplace Skills:

Potential Careers

Learners undertaking this course can pursue various career pathways, such as a:

  • Records Clerk
  • Administrative Assistant
  • Customer Service Representative
  • Accounts Payable Clerk
  • General Clerk
  • Junior Personal Assistant
  • Receptionist
  • Word Processor

Entry Requirements

  • All students entering this course must have completed Year 10 or an equivalent qualification.
  • Overseas students must demonstrate English language proficiency of IELTS 5.5 or equivalent.

Further Studies

On completion of the BSB20120 Certificate II in Workplace Skills students may choose to study our BSB30120 Certificate III in Business or FNS40222 Certificate IV in Accounting and Bookkeeping or other associated qualifications.