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Student Services

Academic Support

There are a range of academic support services available for you at WIN College that will assist you with your studies.

Students may see their vocational trainer or English teacher to receive individual assistance. Their support is invaluable for learning how to structure an essay or report, how to avoid plagiarism and how to write effectively.


Academic Systems Support

The Academic Manager can assist students with any issues related to academic systems (WIN Learning, WIN Records and VET Accounting).

  • Academic Manager: Arman Talebi, Level 7 451 Pitt St, Haymarket (Pitt St Campus)
  • Monday to Friday, 9.00 am to 4.00 pm
  • Email arman@win.edu.au


Complaints Management and Resolution

The Academic Manager and Administration Manager (Charles Mile) follow the Academic and Non-academic Grievance Handling Policy which explains how WIN College deals with all types of complaints from staff, students and the public. This will cover complaints about unfair and/or disrespectful actions or decisions as well as complaints about bullying, discrimination, harassment, sexual harassment, vilification and victimisation.

  • Face to face appointments may be made at Reception


International Student Support

There are a range of student support services available for our international students. Our staff offer an advice on diverse topics, like finding somewhere to live, visa conditions, choosing a course, problem with living in Sydney, or finding work in Australia. Services are available face-to-face, over the telephone or via email. We even have a qualified counsellor on staff (Arpana).


IT Support

The IT Manager is responsible for managing all the hardware and internet access. Please contact him directly if you have any issues with your laptop, computer or accessing the internet.



WIN College is responsible for the safety and security of all students, staff and visitors as well as ensuring the security and accessibility of all campus buildings and facilities. Report all suspicious activity, characters or theft to reception.


Student Services

The Student Services Officer is the first point of contact for enquiries and advice relating to your study and matters specific to international students and can provide general advice and referrals on enrolment and fees, exams and results, completions, lodging forms or requests for approved leave.


Student Welfare Service

Our Student Welfare Service offers advice and support on a range of personal matters including where to go for advice on financial issues, tenancy issues, as well as accommodation and health-related issues. Services are available face-to-face, over the telephone or via email.

  • Face to face appointments may be made at Reception


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