Orientation Form

Step 1 of 8

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Student Details

Student Number(Required)

Name(Required)

Given Name(s) Surname

Course(Required)

New Student Arrival Form

Personal Details

Date of Birth(Required)

DD slash MM slash YYYY

Sex(Required)

Male

Female

Indeterminate

Email Address(Required)

Phone Number

USI(Required)

Address in Australia (PLEASE WRITE IN CAPITAL LETTERS)

Address(Required)

Street Address Suburb State Postcode

Emergency Contact (Must be someone in Australia)

Full Name(Required)

Relationship to you(Required)

Phone Number(Required)

Email(Required)

Home Country Address (please write in CAPITAL LETTERS and fill out carefully for immigration purpose)

Address(Required)

Street Address City State / Province / Region ZIP / Postal Code Country

AVETMISS Data Form

Background Information

Country of Birth(Required)

If born in Australia are you?(Required)

Aboriginal/Torres Strait Islander

Non-Indigenous

Do you speak a language other than English at home?(Required)

Yes

please specify

How well do you speak English?(Required)

Very well

Well

Not well

Not at all

Do you consider yourself to have a disability, impairment or long-term condition?(Required)

Yes

please specify

Education and Reason for Study

What is your highest COMPLETED school level?(Required)

Year 12 or equivalent

Year 11 or equivalent

Year 10 or equivalent

Year 9 or equivalent

Year 8 or below

Never attended school

In which year did you complete the above level?(Required)

Are you still enrolled in secondary or senior secondary education?(Required)

Yes

please specify

Have you SUCCESSFULLY COMPLETED and other qualifications?(Required)

Bachelor degree or higher degree

Advanced diploma or associate degree

Diploma (or associate diploma)

Certificate IV (or advanced certificate/technician)

Certificate III (or trade certificate)

Certificate II

Certificate I

Other education (including certificates or overseas qualifications not listed above)

None of the above

Which BEST describes your current employment status?(Required)

Full-time employee

Part-time employee

Self employed – not employing others

Self employed – employing others

Employed – unpaid worker in a family business

Unemployed – seeking full-time work

Unemployed – seeking part-time work

Not employed – not seeking employment

Which BEST describes your main reasons for undertaking this course?(Required)

To get a job

To develop my existing business

To start my own business

To try for a different career

To get a better job or promotion

It was a requirement of my job

I wanted extra skills for my job

To get into another course of study

For personal interest or self-development

Other reasons

Student Enrolment Declaration & Learner Contract

I hereby accept a place in the below named course offered by WIN.

Full Name(Required)

Student Number(Required)

Course (full name)(Required)

Course Start Date(Required)

Day

Month

Year

Course End Date(Required)

Day

Month

Year

I hereby Accept the offer of enrolment in the course/s as outlined in the Letter of Offer (Written agreement). Acknowledge the Conditions of the Offer outlined in the Letter of Offer (Written agreement) and confirmed in the Student Handbook. Acknowledge that the details outlined in the Orientation information and Declaration are correct. Acknowledge that I have read the Refund Policy (below). I am aware of the Complaints, Grievances, Disputes and Appeals Policy & Procedures. Acknowledge that I am responsible for keeping a copy of the written agreement as supplied by the WIN, and receipts of any payments of tuition fees or non-tuition fees.(Required)

I hereby

Accept the offer of enrolment in the course/s as outlined in the Letter of Offer (Written agreement).
Acknowledge the Conditions of the Offer outlined in the Letter of Offer (Written agreement) and confirmed in the Student Handbook.
Acknowledge that the details outlined in the Orientation information and Declaration are correct.
Acknowledge that I have read the Refund Policy (below).
I am aware of the Complaints, Grievances, Disputes and Appeals Policy & Procedures.
Acknowledge that I am responsible for keeping a copy of the written agreement as supplied by the WIN, and receipts of any payments of tuition fees or non-tuition fees.

I confirm(Required)

I confirm that the above information is correct and/or I have indicated the necessary changes.

REFUND POLICY

WIN English Centre fully complies with the ESOS Act 2000 and its amendments including the Tuition Protection Scheme (TPS). Under Section 47D, the written agreement with the student outlines the various circumstances under which a refund can be made and the amount due.

I understand(Required)

1. The application fee and accommodation placement fee are non-refundable.

2. There is no refund if the student defaults (NB i. all internal and external appeals processes must be exhausted and ii. the TPS director and DHA must be informed within 5 days). A student defaults by:
• Not starting on the agreed day and location (and has not previously withdrawn)
• Failing to pay an amount payable to WIN
• Breaching a condition of his/her visa
• Misbehaving (Note: the student is entitled to natural justice under subsection 47A (3)).

3. If a student’s visa is refused prior to commencement (through no fault of their own) (Section 47A of the ESOS Act), then WIN will refund tuition fees paid LESS the following amount: The lesser of:
• 5% of the total amount of pre-paid fees that WIN received in respect of the student for the course before the default day or
• The sum of $500.

4. Refunds will be paid:
• Within 4 weeks after the day of default in the case of visa refusal (or where WIN has not entered into a written agreement with the student (Section 47E) or
• Within 4 weeks from when WIN receives a written claim form from the student (Section 47D).
Refunds must be paid either to the student or the person specified in the agreement between WIN and the student.

5. In the event of a student withdrawing from a course, an application for a refund must be made in writing to WIN.
• If the notice is received by WIN at least 28 days before the course starts, a refund of 80% of tuition fees will be made.
• If the notice is received by WIN prior to, but less than 28 days before the course starts, a refund of 50% of tuition fees will be made.
• If the notice is received by WIN on or after the course starts, no refund will be made. If an exceptional circumstance exists, a refund will be given on a case-by-case basis.

6. In the event of WIN defaulting*, WIN will advise the student in writing of their default, how they intend to fulfil their obligations under the ESOS Act. Within 14 days of the day of default, the:
• Total unexpended tuition fee may be refunded to students Or
• WIN may offer an alternative (replacement) course or part of a course in accordance with subsection 46D (4). The student must advise in writing within fourteen days whether he or she accepts this arrangement.
* If a provider ceases to offer a course or courses before the student has finished the course, this is ‘provider default’ under the Education Services for Overseas Students Act 2000. The default date is the date the Institute stopped providing the course. Provider defaults can include the course not starting on the agreed starting day; the course ceasing before it is completed, or the course not being provided in full to the student, and the student having not withdrawn before the default day.

7. In circumstances where a default has occurred and WIN cannot satisfy their obligations, the TPS Director will be advised. The TPS Director will then invite relevant providers to participate in a placement round.
The fees refund policy does not remove students’ rights to take further action under Australian Consumer Protection laws.
• Students enrolling into a “package” course which involves an English course followed by a High School / Vocational College/ University course, are deemed to have two start dates and two enrolment fees. No refund will be granted on the second course after commencement of the first course in the event of cancellation or withdrawal.
• In the event of WIN defaulting, the total tuition fee will be refunded students within 2 weeks.
• Alternatively, if WIN English Centre defaults, the school may offer an alternative (replacement) course or part of a course. The student must advise in writing within fourteen days whether he or she accepts the alternative arrangement.
• The WIN dispute resolution processes do not circumscribe a student’s right to pursue other legal remedies

8. I understand the cost of my stay in Australia is my responsibility.

9. I understand I can’t smoke, drink alcohol or take drugs inside the college premises.

10. I understand WIN may cancel the course if there are not enough students in the class.

11. I understand once I start course I cannot defer the course.

12. On My arrival I will meet my administration officer to finalise my enrolment, it is my responsibility to ensure I enrolled correctly.

13. I hereby undertake to abide by the by-laws and the rules documented in the student handbook.

Consent for Release of Information

I hereby consent to WIN English Centre using any of its items that I have indicated below for the purposes of promotion, marketing or advertising the institute:

(Please TICK in the box if consent to the term)(Required)

Testimonials written by me about WIN English Centre

Photographs of me taken whilst a student at WIN English Centre

Examples or photographs of work completed by me whilst a student at WIN English Centre

Authorising WIN to apply USI (Unique Student Identifier) for me

I agree(Required)

give this consent freely and willingly without duress.

Orientation Declaration

Consent(Required)

I understand about the role and tuition of the Student Support Officer and other Student Service Staff who are designed to assist me.(Required)

Consent(Required)

I know how to contact them.(Required)

Consent(Required)

I have attended the Orientation Program and Lecture and have been introducing to staff and facilities.(Required)

Consent(Required)

I understand that I have access to support services and these services have been explained to me:(Required)

• English and academic support services.
• Tutoring support.
• Study skills centres.
• Counselling and mental health support.
• Career services.
• Housing and tenancy services.
• Financial support services; and
• Health and disability services.

Date(Required)

Day

Month

Year

48267