BSB30120 Certificate III in Business (Administration)

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CRICOS Course Code
111605C

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Duration:
52 weeks (including 7 weeks break)
Refer to the Academic Calendar for dates of breaks

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Study Mode:
15 hours classroom-based and 5 hours engaged with the educator through technology facilitated learning (eg interactions through breakout groups, zoom meetings, online chats, team meetings etc).

Course Description

The BSB30120 Certificate III in Business (Administration) qualification offers foundational knowledge and skills across a range of routine, administrative or operational tasks. If you're naturally organised and want to work in a role where you support others within an office setting, this qualification can help you build the fundamental skills needed to succeed in business administration.

What will you learn in our BSB30120 Certificate III in Business (Administration)?

  • The BSB30120 Certificate III in Business (Administration) is designed to equip students with essential skills and knowledge necessary for entry-level administrative roles across various industries. Here's an overview of what students can expect to learn in this qualification.
  • Students will develop effective communication skills, both verbal and written, essential for interacting with colleagues, clients, and stakeholders, including phone etiquette, email correspondence, and interpersonal communication techniques. 
  • Students will gain knowledge of fundamental administrative processes and procedures, including filing systems, data entry, record-keeping, and document management so that they are organised, efficient and accurate. 
  • Students will acquire basic computer skills necessary for office administration, such as using word processing software, managing databases and writing effective emails. 
  • Students will develop organisational skills to manage tasks, appointments, and deadlines effectively so that work is prioritised, time is managed efficiently, and administrative activities are coordinated. 
  • Students will learn how to work effectively as part of a team, collaborating with colleagues to achieve common goals and objectives when communicating with team members, contributing ideas, and supporting team initiatives. 
  • Students will develop problem-solving skills to identify issues, analyse situations, and propose practical solutions, such as troubleshooting administrative problems, addressing challenges, and making informed decisions. 
  • Students will gain an understanding of workplace health and safety regulations and procedures to ensure a safe working environment for themselves and others so that hazards can be readily identified, safety protocols can be followed, and incidents can be reported. 

WIN College offers the following units of study in its BSB30120 Certificate III in Business (Administration):

NB These units were correct at the time of publication 13.8.24 but they may be subject to change.

As a responsible provider, we continually endeavour to deliver the highest quality courses that meet the evolving needs of our students and the industry. We are committed to regularly reviewing and updating our course content to ensure it aligns with the latest industry standards, technological advancements, and educational best practices. By actively seeking and incorporating feedback from our students, keeping abreast of market demands, and adhering to the requirements of accreditation bodies, we ensure that our courses remain relevant, comprehensive, and up-to-date.

We also recognise the importance of aligning our curriculum with the expertise of our instructors and the strategic direction of our college. This allows us to offer courses that not only meet current professional and legal standards but also prepare our students for emerging job roles and future challenges. Our ongoing commitment to quality ensures that we deliver a learning experience that equips our students with the skills and knowledge they need to succeed in their chosen fields.

Potential Careers

Learners undertaking this course can pursue various career pathways, including:

  • Accounts clerk
  • Accounts payable clerk
  • General clerk
  • Junior personal assistant
  • Office assistant
  • Receptionist
  • Word processor

Entry Requirements

  • All students entering this course must have completed Year 10 or an equivalent qualification.
  • Overseas students must demonstrate English language proficiency of IELTS 6.0 or equivalent.

    Please be advised that the Pearson Test of English (PTE) will no longer be recognised as an acceptable measure of a student's English proficiency.

Further Studies

On completion of the BSB30120 Certificate III in Business (Administration) students may choose to study our BSB40120 Certificate IV in Business or other related qualifications.