BSB50420 Diploma of Leadership and Management
CRICOS Course Code
104166B
Study Mode:
15 hours classroom-based and 5 hours engaged with the educator through technology facilitated learning (eg interactions through breakout groups, zoom meetings, online chats, team meetings etc).
Course Description
Our BSB50420 Diploma of Leadership and Management is designed to equip individuals with the knowledge, practical skills, and experience necessary for leadership and management roles across various enterprise and industry settings.
This qualification has a focus on practical application with learners developing the ability to demonstrate initiative and sound judgement in planning, organising, implementing, and monitoring both their own workload and that of their teams.
Communication skills are emphasised as a critical tool for supporting individuals and teams in meeting organisational or enterprise requirements. Learners are empowered to effectively communicate goals, expectations, and feedback, fostering a collaborative and productive work environment.
Individuals at this level are equipped to plan, design, apply, and evaluate solutions to unpredictable problems, drawing upon their analytical skills and ability to synthesise information from diverse sources.
What will you learn in our BSB50420 Diploma of Leadership and Management?
Through studying this course you will:
- develop self-awareness, self-regulation, empathy, and social skills to effectively manage emotions, navigate interpersonal relationships, and inspire and motivate others as a leader.
- Learn about effective communication strategies, including verbal and written communication, active listening, feedback mechanisms, and communication technologies, to facilitate clear and open communication within the organisation.
- explore strategies for fostering critical thinking skills among team members, empowering them to analyse problems, make informed decisions, and contribute to innovative solutions within the workplace.
- learn techniques for influencing and persuading others, including building rapport, framing messages effectively, using storytelling, and adapting communication styles to achieve desired outcomes.
- develop skills in building and maintaining positive workplace relationships, resolving conflicts, and fostering a supportive and collaborative work environment to enhance organisational effectiveness and employee morale.
- study how to build and lead high-performing teams, including team formation, motivation, conflict resolution, and performance management, to achieve team goals and maximise productivity.
- identify and mitigate workplace hazards, implement safety protocols and procedures, and ensure compliance with health and safety regulations to create a safe work environment for all employees.
- understand budgeting principles, financial forecasting, monitoring financial performance, and be able to make informed financial decisions to effectively manage resources and achieve organisational goals.
- gain an understanding of sustainability principles and learn to develop policies and procedures that promote environmentally responsible practices and contribute to the sustainability of the company.
- learn strategies for delivering high-quality customer service, managing customer relationships, resolving customer complaints, and implementing service improvement initiatives to enhance customer satisfaction and loyalty.
- learn how to develop and implement operational plans to achieve business objectives, including setting goals, allocating resources, monitoring progress, and making adjustments as needed to ensure success.
- learn how to design and implement administrative systems and processes to streamline operations, improve efficiency, and support the overall functioning of the operation.
WIN College has the following 12 units of study in its BSB50420 Diploma of Leadership and Management:
NB These units were correct at the time of publication 13.8.24 but they may be subject to change.
As a responsible provider, we continually endeavour to deliver the highest quality courses that meet the evolving needs of our students and the industry. We are committed to regularly reviewing and updating our course content to ensure it aligns with the latest industry standards, technological advancements, and educational best practices. By actively seeking and incorporating feedback from our students, keeping abreast of market demands, and adhering to the requirements of accreditation bodies, we ensure that our courses remain relevant, comprehensive, and up-to-date.
We also recognise the importance of aligning our curriculum with the expertise of our instructors and the strategic direction of our college. This allows us to offer courses that not only meet current professional and legal standards but also prepare our students for emerging job roles and future challenges. Our ongoing commitment to quality ensures that we deliver a learning experience that equips our students with the skills and knowledge they need to succeed in their chosen fields.
Potential Careers
This course may lead to a career as a:
- Manager
- Corporate services managers
- Office manager
- Senior manager
- Production manager
- Supervisors
- Business operators
- Public sector manager
- Business development manager
Entry Requirements
Every student will need to demonstrate:
- Completion of Australian Year 12 or equivalent
- Attaining IELTS 6.0 English language equivalence if a non-native English speaker.
Please be advised that the Pearson Test of English (PTE) will no longer be recognised as an acceptable measure of a student's English proficiency.
- Being aged over 18
Further Studies
On completion of the BSB50420 Diploma of Leadership and Management , students may pursue the BSB60120 Advanced Diploma of Business, BSB60420 Advanced Diploma of Leadership and Management at WIN College or gain advanced standing in an undergraduate degree at Wentworth Institute of Higher Education.
